Home Depot Return Policy after 90 Days? (Full Guide) | RV and Playa (2023)

Have you ever asked yourself or your friend what Home Depot return policy after 90 days is? Well, you are at the perfect place to find the answer to such a question.

Home Depot is a major home improvement retailer based in the US. In fact, it is the single, largest home improvement retailer, more so even than Lowes.

Their return policy is very similar to that of other major, home improvement outlets, however, and it’s highly dependent on what you purchase.

So, what is Home Depot’s return policy after 90 days? You don’t have to worry about returning your item to Home Depot after 90 days because even though they have rescinded their 180-day return policy that was initiated due to the pandemic, Home Depot is currently still allowing 180-day returns on qualifying products.

The 180-day policy applies to most of the items that you can purchase from Home Depot, but there are exceptions, as there are with any return policy.

Some items can be returned after nearly a year, while others must be returned in two days.

Table of Contents

Home Depot Return Policy After 90 Days

You can not return or exchange any items bought at Home Depot after 90-days whether you have a receipt or not. The only exception to this rule is if you purchased the products on your Home Depot Commerical Account or you have a Home Depot revolving charge card, which gives you 365 days to return your purchase.

There are few items that will still be accepted as a return past 90-day, and that is limited to items purchased on the Home Depot: consumer credit card, your Home Depot: commercial account, or your Home Depot commercial revolving charge; you will get 365 days from the orginal date of purchase to receive a full refund.

Perennials, trees, and shrubs can also be returned after 90-days as these items have a one-year guarantee.

Can You Return Items within 90-Days to Home Depot Without a Receipt?

Home Depot requires a receipt when you return any product for a full refund within 30-days.

If your return is outside of the 30-day timeframe or you do not have a receipt, you can still return the item, but you are only entitled to store credit, typically in the form of a gift card.

In order to return any item to Home Depot without a receipt, you must provide a valid, government-issued photo ID, and the item must be in an unused and resalable condition.

Is Home Depot Strict About their 90-Day Return Policy?

Each store and employee are different and can choose to accept an item outside of the 90-day policy if they want.

While most stores tend to follow this rule the majority of the time, there is a chance you can convince someone to take the product back, especially if it is still in brand-new condition.

You might also have a chance at getting past the 90-day return policy if you return it close to the 90-days.

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Different Return Time Frames

Most items that you purchase from Home Depot can be returned after 90-days, thanks to Home Depot’s unspoken and unwritten 180-day return policy that was instituted to accommodate customers during the pandemic.

While they have rescinded the 180-day policy, it is still very much alive.

However, some items have a more limited time frame and there are others that have a more liberal time frame.

  • Furniture has to be returned within 30 days
  • Area rugs only have 30 days
  • Plants get an entire year to return, dead or alive
  • Home Depot appliances allow for only 2 days to return
  • Paints have to be returned in 30 days but cannot be opened
  • Gas-powered equipment (including generators) and tractors have to be returned in 30 days
  • Consumer electronics also have a 30-day return period

If you want the longest amount of time to consider returning an item to Home Depot, purchase some plants. Interestingly enough, the entire year return policy for plants is also applicable at Lowes.

Why one year? Perhaps because the life and death of a plant can be a tediously slow thing. Outside of that, who knows?

Consumer electronics are generally 30 days across the board and you will find that this return policy is not a distinct separation from other retailers in both the home improvement and electronics industry.

When it comes to appliances, however, Home Depot doesn’t mess around. If you don’t like it, you had better get it back to Home Depot in a hurry.

In fact, Home Depot wants you to do a full and thorough inspection of the appliance long before you walk out the door with it. It’s a very similar policy to that of Lowes.

Paints are one of the few items that cannot be returned under any circumstances if it has been opened. Of course, that’s pretty understandable because paint has a cure time and that cure time begins when it is opened.

If you open your paint up, it is compromised the moment that the air gets in, so Home Depot will not accept returned paint items unless they are still completely sealed.

Read also: Home Depot Return Policy Without Receipt? (Secrets You´ll Never Imagine!)

Returning Items to Home Depot

While Home Depot will probably let you return your items outside of their original packaging, they would really prefer that you return these items in their original packaging or, better yet, unopened at all.

You don’t have to worry much about a receipt as Home Depot is much better than Lowes at tracking customer purchases and they will be able to look up your purchase when you arrive with your product.

However, without a receipt, the odds increase that you will get in-store credit, depending on who you are dealing with.

Home Depot refunds the full amount so you won’t have to worry about very expensive items where you spent a good deal on state sales taxes alone.

Home Depot returns the full amount, including the state sales tax that you paid when you originally purchased the product.

Read also: Here Is Why Home Depot Declines You Return (Do This Now!)

Online Returns to Home Depot

Anything that you purchase from Home Depot online can be returned for a full refund through UPS, Home Depot’s choice of shipping services. You can visit this page to find out if your item is eligible for a return, but most likely it is.

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You will have to pay the shipping costs, however, unless you ordered something and Home Depot sent you something else, or some other egregious error on the part of Home Depot and not yourself.

When it comes to appliances, Home Depot’s policy on online returns is the same as it is for in-store returns and you simply won’t be able to send back an appliance once you have received it through an online order.

You can always go to your local Home Depot and plead your case there but Home Depot, like most other home improvement retailers, is generally pretty strict about returning appliances, no matter what method of return you use.

Read also: How Many Times Can You Return At Home Depot Without a Receipt?

How Long Does the Return Take to Process?

Credit and debit card payments are notoriously slow when it comes to returns and it doesn’t matter what retailer we are referring to here.

You can usually expect a credit card to be refunded in 3-5 business days and a day or two faster for debit purchases.

Now, that doesn’t have anything to do with Home Depot.

They will refund your purchase right away, however, it’s your banking institution that creates the longevity you experience when waiting for a refund from a return to hit your account.

Returning items that you paid for in cash or with a gift card will give you the fastest refund you can get with Home Depot. It will generally be refunded right then and there. The only caveat would be if you paid a lot of cash for an item.

Home Depot is not just going to just pull $2,000 in cash out of their drawer so you may get a portion as a gift card.

Read also: Home Depot Appliance Return Policy (Complete Guide)

Exceptions to the 90-Day Rule

There are restrictions to the 90-day rule that limits the possibility even further on specific items. If you purchase any of the products listed below, you only have 30-days to take them back to receive a refund or exchange.

  • Furniture
  • Area Rugs
  • Generators (except for stationary generators and house generators)
  • Gas Powered Equipment and Tractors
  • Consumer Electronics (Televisions & Computers)

Another important restriction to keep in mind is gift cards; these items can not be returned at any time and can not be exchanged for another one.

Other items that have a strict no-refund policy include but may not be limited to:

  • Major Appliances
  • Labor, Delivery, and/or Installation Services
  • Product Samples- Paint, Flooring, Fabric, and Wallpaper
  • Custom Products, including- stationary generators and whole house generators.
  • Utility Trailers
  • Cut Flowers and Floral Arrangements

Most appliances come with separate warranties offered by the manufacturer and require you to contact that company in order to receive any returns, repairs, or replacements.

Can You Return Things to Home Depots Design Center After 90-Days?

No, you are not given the option to return any items purchased from the Home Depot design center after 90-days, even if you do purchase them with your Home Depot commercial account or your Home Depot commercial revolving Charge.

All products purchased from the design center need to be returned with a valid receipt or with a photo or government-issued ID present.

Final Thoughts

Home Depot is generally pretty open about return time frames, especially since the pandemic announcement stretched things to 180 days.

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Even though Home Depot has officially rescinded the 180-day timeframe, they will still, quietly honor it.

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To see all my of most up-to-date recommendations, check out this resource that I made for you!

References

https://www.homedepot.com

Lindsey

Lindsey graduated with an MBA in 2009. Since then, Lindsey has worked in the retail and consumer service industry as a manager, advisor, and marketer. Lindsey is also the head writer and Co-founder of Rvandplaya.com. Lindsey is based in Morgantown, West Virginia.

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FAQs

Can I return something past 90 days to Home Depot? ›

If the purchase was made more than 180 days ago, the refund will be issued as a store credit unless purchased on The Home Depot Consumer Credit Card; then you have 365 days from date of purchase to receive a full refund.

Is Home Depot Return Policy 180 days? ›

In-Store Purchase Return Policy Basics

Returns within 180 days of purchase and with a valid sales receipt will be exchanged, refunded in cash, credited to your account or refunded via The Home Depot store credit.

Why is Home Depot denying my return? ›

If you try to return items that are non-returnable, have special return circumstances, or are outside of the return timeframe, then Home Depot will not accept the return. Certain items such as gift cards, cut flowers, samples, specific generators, custom products, and utility trailers are ineligible for returns.

Did Home Depot change their return policy? ›

Yes. Home Depot recently changed their return policy so that returns without a receipt must be made within 30 days. Cash purchases returned without a receipt are not eligible for full cash refunds.

Does Home Depot have a return limit? ›

There is a limit of three refunds without a receipt in a 90-day period at Home Depot. You'll need to provide your name and some form of ID too. Home Depot's return policy will let you return most items within 90 days of purchase, with or without a receipt.

Can I return something to Lowes after 90 days? ›

Return Policy

If you're not completely satisfied with your Lowe's purchase, simply return the merchandise to any Lowe's store in the US. Most new, unused merchandise can be refunded or exchanged with proof of purchase within 90 days of the original purchase date, unless noted in our Return Policy Exceptions.

What items Cannot be returned to Home Depot? ›

This would include (but is not limited to) items such as lawn mowers, leaf blowers, and any other items that use flammable liquids or gases. Please return products that use flammable liquids/gases or other hazardous materials to your local Home Depot store. Perennials, trees and shrubs have a 1 year guarantee.

Does Home Depot still do returns without receipt? ›

Home Depot makes returning items fairly simple, even if you can't locate your original receipt. Here we will get into all of the ways you can take back unwanted products and all of the options Home Depot has for you.

What happens if a return is denied? ›

If your return is rejected, you must correct any errors and resubmit your return as soon as possible. If your return is rejected at the end of the filing season, you have 5 days to correct any errors and resubmit your return.

How long after purchase can you return? ›

Federal Cooling-Off Rule

The Federal Trade Commission's “cooling-off” rule — established in the 1970s — allows consumers three days to cancel a transaction. This rule often gets tossed around if a consumer wants to return a car they just bought.

Can I return something to target past the 90 days? ›

Enjoy free & easy returns

We're happy to accept returns for a full refund within 90 days for most items. Add an extra 30 days if you paid with RedCard. And you have up to a year to change your mind on Target owned brands or registry items.

How far back can Lowe's look up a receipt? ›

Lowe's only stores your receipts for 3 years (up to 5 years for major appliances with your phone number).

What items can you not return? ›

Things you can't return
  • DVDs, CDs, games and computer software – most retailers will not accept these as returns if the packaging and seals have been broken.
  • Make-up and toiletries – non-returnable for hygiene reasons.
  • Perishables – such as flowers and food.
  • Personalised items.

Do stores throw away returned items? ›

Experts estimate that retailers throw away about a quarter of their returns. Returns and resale company Optoro estimates that every year, U.S. returns create almost 6 billion pounds of landfill waste.

Can you return a dead plant to Home Depot? ›

As it turns out, Home Depot has a generous policy that allows you to return expired greenery for up to a full year, as long as you save the receipt. To be more specific, the policy states that flower bushes, succulents, and houseplants, qualify for a return within 90 days of delivery date or date of purchase in-store.

What are valid reasons for a return? ›

Why Do Customers Return Their Purchases?
  • The customer ordered the wrong product or size. ...
  • The merchant shipped the wrong product or size. ...
  • The product was damaged or defective. ...
  • The product arrived too late. ...
  • The customer no longer needed the product. ...
  • The customer experienced buyer's remorse.
12 Dec 2021

Why would a refund get declined? ›

A refund decline prevents the cardholder's payment method from being refunded. Common reasons for declines: Card account is closed. Card account is frozen due to fraud.

What causes a refund to be rejected? ›

Tax returns get rejected frequently because a name or number on the return doesn't match information in the IRS or Social Security Administration databases. Typos and misspellings can be quick and easy to fix. You might even be able to correct the issue online and e-file again.

Why would a return get rejected? ›

Tax returns get rejected frequently because a name or number on the return doesn't match information in the IRS or Social Security Administration databases. Typos and misspellings can be quick and easy to fix. You might even be able to correct the issue online and e-file again.

Can a store deny returns? ›

Customer Returns and Refunds Under Federal Law

While many retailers have decided this makes for the best business practice, they aren't legally required to accept returns. Rather, retailers are required to accept returns only if the sold good is defective or if they otherwise break the sales contract.

Does Home Depot Track your returns? ›

Unlike many other retailers, Home Depot only tracks returns that are not accompanied by a receipt, he said.

Can I get rehired after being fired at Home Depot? ›

Yes you have to wait 6 months.

Can refund get rejected after being accepted? ›

No. Once your return is accepted by the IRS, it can't be rejected. If anything, they may send a letter or notice requesting additional support if needed.

How many times can you refile a rejected return? ›

You can re-submit your e-filed return as many times as necessary until the filing deadline in October. However, we recommend that after three unsuccessful attempts (with the same e-file error), you print, sign, and mail your return.

Can a store ban you for too many returns? ›

But you might want to be careful because too many returns can get you banned. If you make returns you have probably noticed that a lot of stores will ask for your driver's license. It's not just to prevent theft.

Do stores track your returns? ›

Many unhappy returns. Shoppers and consumer advocates are fuming at major retailers such as Victoria's Secret, JCPenney, and Best Buy for keeping a secret database on customers that determines who should be banned from making returns.

How do you get around a no refund policy? ›

Company Won't Give You a Refund? Here's How to Get Your Money Back
  1. Try to Work it Out with the Merchant First.
  2. Option 1: Request a Chargeback.
  3. Option 2: Consider Mediation.
  4. Option 3: Sue in Small Claims.
  5. Option 4: Pursue Consumer Arbitration.
  6. FairShake Can Help Make Arbitrating a Breeze.

How long do you have to wait to reapply to Home Depot? ›

I believe 6 months, depending upon the role/position you held prior to termination.

How long does a no rehire status last? ›

7 answers. For any company, if you are marked as a no rehire. It will stay in your file forever!

How many times can you call out of Home Depot? ›

You get 5 days sick time. You earn or accrue sick days according to the number of days that you work unless you are a full time employee.

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