Reviews | Immediate Appliance (2023)

Read reviews from real customers who have used our appliance repair services

At Immediate Appliance, we strive for perfection. The effort includes technical training and service seminars, and the results are found within the many positive reviews and testimonials we receive each year… a handful of which we proudly post below.

To send your own review of the service we provided to you, please leave a review:

Reviews | Immediate Appliance (1)Reviews | Immediate Appliance (2)

PLEASE NOTE: We have now implemented a reward program for each time a technician is mentioned in a positive review. So please let us know the tech’s name who performed the service in your review!

Through August 24 vote for us for “Asbury Park Press Best of the Best- Monmouth County”

Reviews | Immediate Appliance (3)

All you need to do is:
Go to
Click “Monmouth County”
Click “Shopping”
Scroll to “Appliance Center”
Fill out required information and click “Vote”

Reviews | Immediate Appliance (4)
  • Bobby came within an hour of me making an appointment. He fixed the jammed up ice maker and reinstalled the left handle on the refrigerator door. He was very honest and professional. He told us exactly what was wrong with the ice maker without inflating repair costs. Same for the handle! It took him 5 minutes to put it back on! We’ve been working on it for 4 months! HA!HA! He was friendly, courteous and not afraid of 2 giant labradoodles! We’re calling Immediate Appliance Repair for all our needs.

    Reviews | Immediate Appliance (5)

    Reviews | Immediate Appliance (6) Richard Link
    September 21, 2022

    (Video) The Most Reliable Appliance Brands for 2022

    The most pleasant experience I have had with a service call. The technician told me about the LG warranty and even gave me the number. I will recommend Immediate to all my family and friends.

    Reviews | Immediate Appliance (7)

    Reviews | Immediate Appliance (8) Pat Carroll
    August 14, 2022

    What a great experience from start to finish! Casey was outstanding, patient, methodical and professional. He explained what the issue was, why it happened and what we could do to avoid it in the future. He was an absolute pleasure to meet and work with! Parts needed to be ordered and they came in days ahead of time. We will absolutely use Immediate Appliance again and again!

    Reviews | Immediate Appliance (9)

    Reviews | Immediate Appliance (10) bill karpiak
    August 12, 2022

  • My washer stopped working on the drain/spin cycle while doing a wash on a Friday night. On Saturday I called a lot of companies who were unavailable until I finally found Immediate Appliance who scheduled an appointment for Monday. They took the Brand , Model and Serial number of the washer and information about the problem. The serviceman Steven was excellent. He confirmed the washer needed a new pump and had the part on the truck because of the information we gave the company on the phone. He was very neat. He vacuumed and left the laundry room very clean.I would definitely use them again.

    Reviews | Immediate Appliance (11)

    Reviews | Immediate Appliance (12) Angela Kaplan
    July 4, 2022

    (Video) What Appliance Brand Is The Best?

    Prompt same day response, Jay the technician was completely professional and knowledgeable. Jay diagnosed the problem, made the repairs and had me up and running in no time. Their pricing was very fair and honest.

    Reviews | Immediate Appliance (13)

    Reviews | Immediate Appliance (14) Joseph Capolupo
    June 29, 2022

    My dryer wasn't drying. I called Immediate Appliance, they offered same day service, but I couldn't be home, so I scheduled for next day. They called when in route. The tech was professional, knowledgeable and very informative. He explained the reason my dryer wasn't working and offered a yearly maintenance so I wouldn't have any issues in the future - my vent was clogged, which could have lead to a fire. I'm all set, my dryer is working, my family and I are safe and they will contact me next year for a vent cleaning. O, and price was very reasonable and I have a parts and labor warranty. Thanks Bobby and Immediate Appliance Freehold. Highly recommend!

    (Video) Best Affordable Luxury Appliance Brands 2021 - Ratings | Reviews | Prices

    Reviews | Immediate Appliance (15)

    Reviews | Immediate Appliance (16) Jeannie Bilodeau
    May 27, 2022

“We moved into our house last night after a 3 month renovation project. I had a mountain of laundry to do and discovered that the dryer was not working. I called Immediate Appliance at 11:30AM the next morning and a technician named Bill was at my house by 1PM. He had the dryer up and running in half an hour. – Mrs. Stout, Milltown

If only Whirlpool and KitchenAid were as customer friendly, compassionate as Immediate Appliance. My high end fridge developed a malfunction and your tech, Mike, was quickly dispatched, honest, pleasant, and concerned… Eamon [in the office] proved that there remains competence and customer service in the world. Always a pleasure to speak to, he remained compassionate and respectful of our dilemma. Your technicians are the nicest and most knowledgeable of any I have ever needed to engage here. Bluntly, you guys are the best!” R. Porecca, Somerset

“I called Immediate Appliance because my Maytag washer would not come on. My technician, Mike, was very helpful and informative. He explained the entire repair to me. I will definitely recommend Mike and Immediate Appliance to all of my friends. Thank you!” – Mrs. Robinson, South River

“I called for sevice on my washer and the service I received was far beyond my expectations. First, I was greeted by a friendly, professional representative, not a computer. Second, my service call was completed the same day. My past experience with the so-called big service companies from the big box stores or the so-called appliance experts usually started out with long computer prompts and remaining on hold forever. My last service call had me waiting in excess of a month before the repair was made. I would recommend Immediate Appliance Service hands down over anyone. Thank you.” – Michael, Manalapan

“My technician, Bill, was nice, professional, and prompt! He did my repair timely and efficiently, and was a complete gentleman afterwards, and made sure that I received a senior discount. – J.P. Malloy, Red Bank

“I had such a fabulous experience with Immediate Appliance! The response time was quick, the tech was wonderful, and the work was done beautifully and quickly at a fair price. I will definitely recommend your company to everyone.” – Mrs. McCoy, Atlantic Highlands

“Very satisfying – we were very impressed at how quickly you were out to us! The technician was professional and went right to work, and the best part was that the part we needed was right on the truck. We’ve already recommended you to a friend.” – Ryan, Middletown

“The technician, Bill, was very, very nice, knowledgable, and polite. The whole experience was fabulous! – Mrs. O’Loughlin, Sayreville

Just want to let you know, Jay your technician, did an excellent job repairing my GE dishwasher. He was prompt , courteous, and knowledgeable. I called, you came, you fixed! Thanks again Rob.”Arlene Amtzis, Freehold

“Immediate Appliance is the best, I have had them for service a few years ago very reasonable and the service Tech (Mike) very honest and knew what he was doing. I would recommend them for any of your appliance needs.”Karen Ferone, Piscataway

(Video) The Best Affordable Luxury Appliance Brands for 2022 - Ratings / Reviews / Prices

“Got a quick response to my email request for service. Jay the technician arrived on time. He was very professional and courteous. He patiently answered all my questions. He quickly diagnosed the problem with my oven, explained the fix and completed the job in a timely manner. I would definitely recommend Immediate Appliance.”Martin Strumpf, Manalapan

“We can not say enough about Bill’s honesty, knowledge and hard work. ‘THANK YOU’ from The Hillier family. 🙂 I would definitely call Immediate Appliance in the future and refer Immediate Appliance to my friends and family.” – Mrs. Hillier, Little Silver

“My husband called Saturday morning about a problem with our refrigerator and was told they would be out between 1 and 5. About 2:30 he received a call to update him as to when the tech would be arriving (nice touch). When Jay arrived, he was friendly and knowledgable. I’m glad Sears couldn’t accommodate us. Jay was a pleasure. Thanks for great service!” – Mrs. Incarnato, New Egypt

“Bill did a great job on our Maytag dryer, sounds and runs like it is brand new.” – Kerry DiBlasio, Holmdel

“Just wanted to let you know that your technician Mike was fantastic! – Mrs. Hund, Bridgewater

I called Immediate Appliance because my dishwasher was leaking, their technician Mike was terriffic. He found and repairedmy machine with no problem. The service was nothing short of excellent.” – Mrs. Lucas, Edison

“Bill did a wonderful job repairing ourGE dryer, very polite, wereally appreciate his knowledge and helpfulness. We would request Bill for any and all our future household appliance needs.” Mary Carroll, Middletown

“I just wanted to tell you that I received excellent service from my technician Bill. He was very respectful of our home and he was extremely professional and clearly very knowledgeableabout his job. He is an asset to your company.” – JessicaGancz, Morganville

“Immediate Appliance worked fast, and got the job done right. I couldn’t believe how fast they diagnosed the problem with my washer and fixed it! I definitely recommend this company if you want your home back in order fast. – Tammy, Lincroft

“When my fridge suddenly started acting up, I thought I was going to lose all the food I had just put into it only days ago. Desperate to salvage my groceries, I called Immediate Appliance that morning, and they arrived at my home within the hour. My groceries were saved thanks to their same-day service! – Lisa, Holmdel

“I’ve been having Immediate Appliance service my home and appliances for years now! I love how in-depth and professional the technicians are. They are always courteous, and keep my home clean, unlike some other companies I’ve used in the past. – Gary, Edison

“When I recently moved into my new condo over the summer, I noticed the AC wasn’t working correctly and kept freezing up. I called Immediate Appliance and not only did they diagnose and fix the problem with my unit quickly and at a great price, but they were friendly and personable at no extra charge! – Sarah, Old Bridge

(Video) Should You Buy a Kitchen Appliance Package?

“Over the years, I’ve used many different companies to service my appliances, but once I let Immediate Appliance into my home, I’ve never had to open the appliance repair section of my phonebook again. Immediate Appliance always does a great job, and they are always my go-to company. Their rates are always low, and their senior discount also helps me out a lot. – Eloise, Red Bank


What are the best review sites for appliances? ›

Where to Find Review Sites for the Best Kitchen Appliances
  • Consumer Reports: A stalwart of trustworthiness. ...
  • Google: Comprehensive, trustworthy, free. ...
  • Part of the USA Today network. ...
  • Good Housekeeping: An industry standard. ...
  • Protect the best kitchen appliances with a quality Home Warranty Service Agreement.

Is appliances direct a UK company? ›

Proudly a UK business with UK based support and services. Appliances Direct.

Is Appliance co uk legit? ›

Reliable Website - Amazing service

I recently purchased a Bosch Wine cooler from, the price and speed of delivery was the best I have received from any other website. Since then I have recommend to many friends who have since ordered products and been equally impressed.

Who are Appliance people? ›

Our founders, Mark Fawsitt and Nigel Clark, bring with them over three decades of experience in the kitchen appliance industry. Mark and Nigel have worked at all levels within historic British companies, and know exactly what good customer service should look like.

Which review site is most trustworthy? ›

1. Amazon Customer Reviews. Amazon isn't just one of the first platforms to accept customer reviews. It's also one of the most trusted sources for consumers looking for more info before buying something online.

Which is no 1 home appliances company? ›

1) Whirlpool

Whirlpool is an American brand and is roughly valued at $16.16 billion. Whirlpool is the most dependable and best kitchen appliance brand on the planet in 2022.

Who makes appliances for John Lewis? ›

A few years ago John Lewis started to sell its own brand of appliances with a range of washing machines, tumble dryers, dishwasher and cooking appliances and has now grown the range to incorporate some integrated products as well. Largely these are made by the Electrolux Group on John Lewis' behalf.

How long has Appliance Direct been in business? ›

Pak founded Appliance Direct in 1995, having started in the appliance business when he was only 17 years old. Back then, he recognized the potential of using a top-down approach in coordination with appliance manufacturers rather than the bottom-up approach of traditional retail.

Is Whirlpool appliances owned by China? ›

(Yicai Global) March 29 -- Antitrust regulators around the world have approved Chinese home appliance manufacturer Galanz Group's acquisition of the Chinese unit of US white goods maker Whirlpool. Authorities in the US, China, Brazil, Germany, Turkey, Austria, and Colombia have given the green light to the CNY2.

How do you know if an online store is legit? ›

The red flags to look for to avoid being scammed online.
  1. 7 ways to spot a scam website. ...
  2. The URL name is unusual. ...
  3. The price is too good to be true. ...
  4. It's missing information and has spelling errors and poor phrasing. ...
  5. It has damning reviews. ...
  6. It has unusual payment methods. ...
  7. It's missing a padlock and trust seal.
3 Nov 2021

What is the best website to buy kitchen appliances? ›

  • AJ Madison. ...
  • Amazon. ...
  • Appliances Connection. ...
  • Best Buy. ...
  • Costco. ...
  • The Home Depot. ...
  • Lowe's. ...
  • Wayfair. You can score great deals on top-rated brands with this online retailer, but the selection is often limited.
21 Apr 2021

What is the most reliable appliance brand? ›

Best Appliance Brands
  • Whirlpool appliances are praised for their performance and reliability.
  • LG gets top marks in multiple categories.
  • Samsung is another highly favored high-tech option.
  • Frigidaire offers excellent cooling appliances.
  • KitchenAid produces some reliable, high-quality appliances.

Who is the largest appliance retailer? ›

In 2022, Costco had the highest score for household appliances retailers in the United States with a score of 870.

What is the largest home appliance company? ›

Whirlpool Corp. The world's largest home appliance company has global headquarters in Benton Harbor.

Is it better to buy appliances in person or online? ›

Visit the appliance in person if you can.

If you pay a visit to the appliance in a store, it's easier to decide whether it will fit your space, and just as important, whether it will fit through your halls, doors, and stairways.

What are the two most popular review sites? ›

63.6 percent of consumers say they are likely to check online reviews on Google before visiting a business—more than those consulting any other review site. Yelp ranks second at 45.2 percent, followed by TripAdvisor and Facebook.

Where is the best place to get honest reviews? ›

Best Customer and Product Review Sites
  • Amazon Customer Reviews.
  • Angie's List.
  • Choice.
  • Trustpilot.
  • TestFreaks.
  • Which?
  • ConsumerReports.
  • Consumer Affairs.
11 Aug 2021

How do I check a company's reputation? ›

You can reach the Better Business Bureau (BBB) online or by phone to do a reputation check. The main web site will direct you to the various regional headquarters. The phone number for the Better Business Bureau of Metropolitan Atlanta, for example, is 404-766-0875.

Which appliance brand lasts the longest? ›

Most Reliable Appliance Brands
  • Whirlpool.
  • Maytag.
  • KitchenAid.
22 Mar 2021

Who makes appliances to last? ›

Companies like Miele, Wolf, Sub-Zero, and Speed Queen build heavy-duty products that are designed to last longer than what you can buy at a big box store.

Which appliance has best customer service? ›

LG (898) ranks highest in customer satisfaction among freestanding ranges, followed by Samsung (881). Samsung (901) ranks highest in customer satisfaction among wall ovens. KitchenAid (889) and LG (889) rank second in a tie, followed by Whirlpool (881).

Is John Lewis shutting down? ›

John Lewis Partnership has revealed that it will not close any more stores despite online accounting for two thirds of its sales over the past year.

What company makes IKEA appliances? ›

Even though some of the names are odd, most of the appliances are manufactured by Whirlpool. Consumer Reports recently tested a variety of appliances available at Ikea, including ranges, refrigerators, dishwashers, a cooktop and a microwave.

Who owns Appliance Direct? ›

Sam Pak started in the appliance business at 17 years old delivering and installing appliances. Years later after owning his own retail store he in 1995 thought there was a better way.

Did Appliance Direct go out of business? ›

Appliance Direct, Orlando's largest independent appliance retailer, filed for Chapter 11 bankruptcy in April of 2011. After 10 months, the case is officially closed and has moved Appliance Direct out of bankruptcy.

How many locations does Appliance Direct have? ›

Appliance Direct 7 is headquartered in Melbourne, FL and has 7 offices located throughout the US.

Is Bosch owned by Whirlpool? ›

Bosch is also affiliated with Thermador and Gaggenau appliance lines, while Whirlpool owns Maytag, Kitchen aid , Jenn-Air, and Amana. Bosch is a European owned company with a dishwasher manufacturing plant here in the United states.

Has Whirlpool pulled out of Russia? ›

At that point, Whirlpool will no longer have any manufacturing operations in Russia.

Has Whirlpool left Russia? ›

Whirlpool joins other US companies that have opted to leave Russia entirely through a sale of their local business operations, including McDonald's Corp.

What are some scamming websites? ›

If you've placed an order on the website as follows, please contact the bank and ask for help ASAP.
13 Mar 2019

Is home Depot or Best Buy better for appliances? ›

When it comes to appliances, Best Buy is a solid choice for where to shop. It stocks select models from all the major brands, cutting out the frivolities that the majority of consumers don't want or need. Big box retailers like The Home Depot and Lowe's are consumer favorites for their convenience.

What is the best month to buy an appliance? ›

The best time to buy appliances is when new models roll out: washers, dryers, and dishwashers in September and October, refrigerators in May, and ranges/ovens in January. When manufacturers unveil the latest models, retailers reduce prices on models from previous years to create more room for the new inventory.

Are appliances cheaper at Costco? ›

We also did our own informal side-by-side study. While there were a few exceptions, overall Costco was the clear low price champion in both cases. For new home appliances, the same holds true, and by even greater margins. The average price difference between Amazon and Costco home appliances was a whopping 39 percent.

What brand of refrigerator has the least problems? ›

Most Reliable Refrigerator Brands: GE, Bosch, Whirlpool, KitchenAid. Based on my interviews with appliance service professionals, Yale's annual reliability report, and consumer reviews, GE, Whirlpool, KitchenAid, and Bosch are the most reliable refrigerator brands right now.

What appliances have the most repairs? ›

  • Refrigerator Repair.
  • Dishwasher Repair.
  • Washing Machine.
  • Clothes Dryer Repair.
  • Stove & Oven.
  • Range Hood.
  • Microwave Oven.
  • Appliance Installation.
4 Jan 2022

Are Whirlpool and Frigidaire the same? ›

Does the same company make Frigidaire and Whirlpool? Frigidaire company is currently owned by Electrolux company, while Whirlpool is owned by Whirlpool corporation, and it owns brands such as Jenn Air, Maytag, Amana, Roper, and kitchen air brands.

Who makes the most appliances in the US? ›

Some of the top-ranked manufacturers include:
  • Whirlpool.
  • KitchenAid.
  • Maytag.
  • Electrolux.
  • Frigidaire.
  • GE.
  • Sub-Zero.
5 Jul 2019

Are Menards appliances any good? ›

Coming in last place among the major appliance sellers were Sears and Menards. Menards got poor marks for selection, service, and website usability, a subpar rating for price, "and only a middling rating for its in-store atmosphere," according to Consumer Reports.

What is the most bought kitchen appliance? ›

In a new study, Magnet Kitchens analyzed Google search data to reveal the most-sought after kitchen gadgets and appliances right now, and the results are somewhat unsurprising. Air fryers take the number one spot, receiving 3,350,000 monthly Google searches on average.

Who owns Whirlpool now? ›

Institutional investors own Whirlpool. Specifically, institutional investors own 94.8% of Whirlpool Corporation. The largest owners of Whirlpool include The Vanguard Group, Inc (12.3% of the total shares), PRIMECAP Management Co.

Are there any appliances still made in the United States? ›

In addition to fridges and freezers, Frigidaire offers ranges, dishwashers, and other household appliances today. All their products are still made in the USA, with manufacturing headquarters outside Memphis and another large facility in Springfield, Tennessee.

How much can you negotiate on appliances? ›

Appliances and Electronics

Many retailers offer “scratch and dent” sales or deep discounts on floor models, returns, and overstocks. Even though these items may already be discounted, start negotiating at 20 percent off the asking price to cut a better deal.

Can you negotiate at appliance stores? ›

"It definitely pays to negotiate," says Martin Lachter, a senior research associate in Consumer Reports' survey department. "Most customers shopping for a major appliance don't haggle over the price, but 73 percent of those who do are successful, saving a median of $97."

What is the best time of year to buy home appliances? ›

Ozkuzey says generally retailers offer the best deals on appliances around Independence Day, Labor Day and Black Friday, with Black Friday being the biggest of the three. "You can find more moderate savings around Memorial Day and Christmas, and minor savings around Martin Luther King Jr.

Who has best customer service for appliances? ›

LG (877) ranks highest in customer satisfaction among cooktops, followed by GE Appliances (864) and Frigidaire (860). LG (892) ranks highest in customer satisfaction among wall ovens, followed by Samsung (887) and Bosch (876).

What's the most reliable brand of kitchen appliances? ›

GE has been manufacturing appliances for more than 100 years. This history makes it one of the most reliable options on the market, and it's easy to see why the brand is still thriving today. The company makes appliances across all categories, from refrigerators and dishwashers to laundry machines.

What is the best month to buy appliances? ›

The best time to buy appliances is when new models roll out: washers, dryers, and dishwashers in September and October, refrigerators in May, and ranges/ovens in January. When manufacturers unveil the latest models, retailers reduce prices on models from previous years to create more room for the new inventory.

How much can you negotiate off appliances? ›

Appliances and Electronics

Many retailers offer “scratch and dent” sales or deep discounts on floor models, returns, and overstocks. Even though these items may already be discounted, start negotiating at 20 percent off the asking price to cut a better deal.

Is there still an appliance shortage in 2022? ›

The 2022 national home appliance shortages are real, across all brands and all categories, and are going to continue.

Which refrigerator has the most complaints? ›

According to service professionals and consumer reviews, LG, Samsung, and Frigidaire are the least reliable refrigerator brands.

What are the top 5 rated refrigerators? ›

Our Top Refrigerator Picks
  • Best Stainless Steel Fridge: Whirlpool 28.4 Cu. ...
  • Best French Door Fridge: Samsung 28.2 Cu. ...
  • Best Fridge With Third Door: Whirlpool 25 Cu. ...
  • Best Side-by-Side Fridge: GE 25.3 Cu. ...
  • Best Bottom Freezer Fridge: LG Electronics 26 Cu. ...
  • Best Fridge With Top-Mounted Freezer: GE 17.5 Cu.
16 Aug 2022

Which is the world's No 1 refrigerator company? ›

Whirlpool. It is a well-known American brand with a large selection of refrigerators, including french doors, side-by-side models, top freezer models, and many others. The premium design and unique features of the Whirlpool refrigerator set it apart from competing brands.


1. Most Reliable Appliance Brands for 2021
(Yale Appliance)
2. Bad Appliance Reviews - Appliance Advisers 10.13.22
(Yale Appliance)
3. Top Ten Luxury Appliance Brands for 2022
(Yale Appliance)
4. Vivos DNA Appliance for sleep disordered breathing - 8 month update! FULL VIDEO
(Sarah Nissen)
5. The Lowe's Appliance SCAM You Need To Know About | THE HANDYMAN |
(The Handyman)
6. Faulty appliances: Repairmen reveal industry secrets (CBC Marketplace)
(CBC News)
Top Articles
Latest Posts
Article information

Author: Aracelis Kilback

Last Updated: 10/10/2022

Views: 6161

Rating: 4.3 / 5 (64 voted)

Reviews: 95% of readers found this page helpful

Author information

Name: Aracelis Kilback

Birthday: 1994-11-22

Address: Apt. 895 30151 Green Plain, Lake Mariela, RI 98141

Phone: +5992291857476

Job: Legal Officer

Hobby: LARPing, role-playing games, Slacklining, Reading, Inline skating, Brazilian jiu-jitsu, Dance

Introduction: My name is Aracelis Kilback, I am a nice, gentle, agreeable, joyous, attractive, combative, gifted person who loves writing and wants to share my knowledge and understanding with you.